Minter Real Estate Training
Administrative Office: 2015 Turnsberry Drive, Monroe, NC 28112
Training Facility: 2010 S. Tryon Street, Suite D, Charlotte, NC 28203
980-949-1770 | karenm@costellorei.com
www.minterre.com
Policies & Procedures Disclosure
Date of Publication: July 28, 2025
Legal Name of Education Provider: Minter Real Estate Training
Name of Education Director: Karen Minter
Purpose
The mission of Minter Real Estate Training is to provide high-quality real estate education to licensed agents through Post licensing Courses, General and BIC Update Courses, and Continuing Education. Our programs are designed to equip real estate professionals with the knowledge and skills needed to succeed in the industry while meeting the North Carolina Real Estate Commission’s education requirements for license maintenance.
Minter Real Estate Training is approved to deliver Post licensing Courses, Continuing Education, General Update, and BIC Update Courses through in-person, synchronous distance learning and self-paced formats. For a full list of upcoming courses, please visit our website at minterre.com.
Education Provider Certification
This Education Provider is certified by the North Carolina Real Estate Commission. The Commission’s address is 1313 Navaho Drive, Raleigh, NC 27609. Any complaints concerning the Education Provider or its affiliated instructors should be directed in writing to the Commission. A link to the Complaint Form is provided on the Commission’s homepage (ncrec.gov).
Per Commission Rule 58H .0204, the Education Provider must provide each prospective student with a copy of the Education Provider’s Policies & Procedures Disclosure (PPD) prior to payment of any non-refundable tuition or fee. The PPD, which is required by the NC Real Estate Commission, outlines Education Provider policies plus the rights and obligations of the Provider and the student. A signed certification that a student received a copy of the PPD must be retained by the Provider.
NO STUDENT SHALL BE DENIED ADMISSION ON THE BASIS OF AGE, SEX, RACE, COLOR, NATIONAL ORIGIN, FAMILIAL STATUS, HANDICAPPING CONDITION, OR RELIGION.
Course Offerings
This Education Provider offers the required Post licensing Education Program for provisional brokers seeking to remove the provisional status from their licenses, as well as the annual Continuing Education courses necessary to maintain an active real estate license.
Continuing Education and Update Courses
Minter Real Estate Training is approved to offer in-class, synchronous distance learning, and online continuing education courses , including the General Update and BIC Update Course. A full course schedule is available on our website at Minterre.com .
North Carolina State Requirement for Real Estate Continuing Education
Renewal Date: 6/30 every year
Continuing Education
Deadline: 6/10 every year
Hours Required: 8 hours
● 4 hours – Update hours (General or BIC)
● 4 hours – Elective hours
The deadline for completing CE each license year is June 10 th . No courses will be offered between June 11th and June 30th.
General Update (GENUP)
Brokers without BIC Eligible Status must complete the General Update (GENUP) course to fulfill four (4) of their required CE credit hours each license year. The course content is prescribed and updated annually by the North Carolina Real Estate Commission (NCREC).
Broker-in-Charge Update (BICUP)
Brokers with BIC Eligible Status must complete the Broker-in-Charge Update (BICUP) course to fulfill four (4) of their required CE credit hours each license year. The course content is prescribed and updated annually by NCREC.
Attendance & Delivery Formats
In-Person Learning
For in-person courses (General Update, BIC Update, and CE Electives):
● Course materials will be provided onsite at registration check-in.
● To receive CE credit, brokers must:
1. Attend at least 90% of the scheduled instructional hours.
2. Provide their legal name and license number to the education provider.
3. Present their pocket card or valid photo identification at check-in.
Live Stream / Synchronous Distance Learning
For synchronous online courses:
● Attendance is tracked using monitoring software. Students must:
1. Log in 15 minutes prior to class start time to confirm audio and video.
2. Keep cameras on during the entire class to be counted as present.
3. Maintain reliable internet access—any disconnected time will count against
attendance.
Attendance is verified via detailed session reports generated at the end of the course. Digital course materials are available at Minterre.com .
Self-Paced Online (Distance) Learning
Per Commission Rule 58H .0404(c):
● Students must complete the course within 30 days of registration or the date access to materials is granted (whichever is later).
Approved Elective Course
Course Title: Red Flags – Property Inspection Guide (#2206)
● Type: NC CE Elective
● Delivery Formats: Live, Synchronous Distance, or Self-Paced
● Description: This course provides real estate professionals with practical guidance on recognizing potential red flags during property inspections, including structural issues, environmental hazards, asbestos, hazardous vegetation, and more. Students learn how to identify warning signs, understand potential causes, and respond according to industry standards. A glossary of key terms is provided.
● Tuition: $60
● Credit Hours: 4 hours CE Elective
● Course Material: Red Flag: Property Inspection Guide by Dearborn (print or ebook)
● Exam Requirement:
○ None for in-person or synchronous distance learning.
○ Self-paced online students must pass unit exams with a minimum score of 80%.
Completion Certificate Requirements (Per NCREC Rule 58A .1705)
To receive credit for any approved CE course, a broker must:
1. Attend at least 90% of the scheduled instructional hours.
2. Provide their legal name and license number to the education provider.
3. Present a pocket card or valid photo ID (if requested).
4. Personally complete all coursework and participation requirements.
Broker Post licensing Courses
A Broker Post licensing student must already possess a North Carolina Real Estate Broker license prior to registration.
Course Descriptions
Post 301 – Brokerage Relationships and Responsibilities
– (30 instructional hours)
Topics addressed in this course include a review of agency relationships in real estate residential and commercial sales and commercial property management transactions, a real estate broker’s legal duties to clients and customers, a step-by-step review and discussion of the functions and responsibilities of a real estate broker when working with sellers and buyers, a review of issues associated with transactions in progress when a broker leaves a firm, and a review of license status and education issues.
Post 302 – Contracts and Closing
– (30 instructional hours)
Topics addressed in this course include selected basic contract law concepts, real estate sales contract preparation, sales contract procedures, buyer’s due diligence, closing procedures, Real
Estate Settlement Procedures Act, closing disclosure preparation, contracts for deed, options, and selected real estate license status and education issues.
Post 303 – NC Law, Rules, and Legal Concepts
– (30 instructional hours)
Topics addressed in this course include general NC licensing requirements, brokerage compensation issues, the disciplinary process, specialized types of real estate, property management in NC, and miscellaneous laws and legal concepts.
Course Materials
Each student is required to use and have immediate access to the current editions of the NC Real Estate Manual and North Carolina License Law and Commission Rules booklet during each Post licensing course session.
● Purchase a physical copy of the NCRE Manual here:
https://www.ncrecpubs.org/north-carolina-Real-estate-manual-paper
● Purchase a subscription to the digital version of the NCRE Manual here: https://rem.ncrec.gov/
● Obtain a free PDF copy of the North Carolina Real Estate License Law and Commission
Rules booklet here: https://www.ncrec.gov/Pdfs/Rules/NCRECLawAndRules.pdf
● Purchase a physical copy of the North Carolina Real Estate License Law and
Commission Rules booklet here: https://www.ncrecpubs.org/north-carolina-real-estate-law-commission .
The Education Provider DOES NOT allow a student to use the online versions of the NC Real
Estate Manual and NC License Law & Commission Rules booklet during classes.
End-of-Course Exam
For the In-Person, Post licensing courses, the end-of-course exam will be administered by the NC Instructor by a written exam at Minter Real Estate Training Facility, located at 2010 S. Tryon Street, Suite D, Charlotte, NC 28203 on the last scheduled day of the course.
For Synchronous (live online) Distance delivery (self-paced online) course and Blended course formats, the end-of-course exam will be administered through online proctoring. You’ll need two internet-connected devices with cameras: One device (such as a laptop, desktop, or tablet) will be used to take the exam.and the second device (such as a smartphone) will be used to monitor your testing environment. Students will have 3 days to schedule the online proctor after the last scheduled day of the course.
An end-of-course exam will not be administered to any student who does not satisfy the course attendance requirement.
Students are not permitted to bring laptops, tablets, cell phones, or similar electronic devices (other than a basic calculator) into the testing site on the day of an exam. Any student who brings such a device into the testing site on the day of an exam will be required to remove it before the exam begins.
Per Rule 58H .0207(b), a course must be completed (including successful passing of the end-of-course exam) and a completion certificate must be provided within 180 days of course enrollment.
Missed Exam
For the In-Person, Synchronous (live online), and Blended delivery courses, the Education Provider WILL allow a Broker Postlicensing Course student who does not take the initial end-of-course exam as scheduled to take a makeup exam at a time and date stated by the Education Provider, but no later than 180 days from enrollment.
For the Distance delivery (self-paced online) course, the Education Provider WILL allow a Broker Post licensing Course student who does not take their initially scheduled end-of-course exam to reschedule another exam attempt. The student must attempt and pass the exam within 180 days of enrollment.
Failed Exam
For the In-Person, Synchronous (live online), and Blended delivery courses, the Education Provider WILL allow a Broker Post licensing Course student who takes but does not pass the initial end-of-course exam to retake the exam (1) one time at no charge within a period of (12) twelve months from the beginning of the initial course. The student must attempt and pass the exam within 180 days of enrollment.
For a Distance delivery (self-paced online) course, the Education Provider WILL allow a Broker Post licensing Course student who does not pass their initial attempt of the end-of-course exam to retake the exam (1) one time at no charge within a period of (12) twelve months from the beginning of the initial course. The student must attempt and pass the exam within 180 days of enrollment.
Attendance in a Minter Real Estate Training class does not guarantee passage of any exams. Failure of the student to master the content and possess sufficient knowledge and skill to pass the examinations does not entitle the student to a refund. Any retakes will be scheduled by the Education Provider, but no later than 180 days from enrollment.
Eligibility Requirements for Course Completion Certificate
To successfully complete a Broker Post licensing Course and receive a course completion certificate, a student must:
a.) meet attendance requirements,
b.) timely submit completed in-class and take-home assignments, and
c.) pass the end-of-course exam with a minimum score of 75%.
Any Broker Post licensing Course must be completed (including passing the exam) within 180 days of enrollment.
All-Inclusive Tuition/Fees Broker Postlicensing Courses
● Tuition: $260 per 30-hour course
● Delivery Methods: In-Person, Synchronous Distance or Self Paced
● Note: There is no reduced tuition for repeating a course due to two failed examinations.
Continuing Education (CE) Courses
● Live Onsite or Synchronous Distance Learning: $60 per course
● Self-Paced Online (Distance Learning): $60 per course
● Additional Fees: None
Accepted Payment Methods
● Checks
● Credit Cards (Visa, Mastercard, American Express, Discover)
● Venmo: @minterre
● Zelle: 9809491770
Payment Policy
Full payment is due at the time of registration and must be received prior to the start of the course.
Other Fees (if applicable):
● Returned Check Fee: $35 for any check returned due to insufficient funds.
● Exam Proctoring (for online postlicensing courses only): No additional fee when using Minter-approved proctoring method. Students using third-party proctoring services may incur additional fees directly through the provider.
● Materials Fees: All required course materials are included in the tuition and provided at no additional cost.
General Information
Registration
Students can register for classes either through advertised offerings or directly via the school link on the website, Minterre.com .
Attendance
Students in an in-person or synchronous distance learning Broker Postlicensing Course must attend a minimum of 90% of all scheduled instructional hours.
Early departures from CE courses delivered in-person or via synchronous distance learning are prohibited by Rule 58A .1705. Attendance will be closely monitored, including late arrivals and early departures from class sessions and from all scheduled breaks, during in-person and synchronous distance learning courses. All time missed will be recorded for each student.
Technology Requirements for Online Courses
Students enrolled in one of our Synchronous course offerings may only access the course using a desktop or laptop computer. A webcam and microphone are also required. Any students connecting to the class through a mobile device will be disconnected. Students will need to download and install the most recent version of Zoom and ensure all hardware and software are working prior to the start of class.
Students must be in a well-lit room so they are visible on camera and must remain on camera at all times during instruction. Students are not permitted to connect from a vehicle and will be removed from the course immediately.
Technical Support
In accordance with North Carolina Real Estate Commission Rule 58H .0204, Minter Real Estate Training provides technical support for all online courses, including Synchronous Distance Learning and Self-Paced formats.
Technical Support Contact:
Michael Minter
Technical Support
📧 Email: michaelminter@outlook.com
📞 Phone: 980-949-1171
Students are encouraged to reach out directly to the technical support contact listed above for assistance with access issues, platform functionality, or any hardware/software compatibility concerns related to the online learning environment.
Hardware and Software Requirements
To successfully complete online courses (including Synchronous Distance Learning and Self-Paced formats), students must have access to the following equipment:
● A laptop or desktop computer with a functioning webcam , microphone , and speakers
● A stable internet connection
● An up-to-date web browser (Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge)
● Access to email for course communication and login credentials
● Capability to open and view PDF files and standard Office documents (e.g., Word, Excel)
These requirements ensure compatibility with course delivery platforms and exam proctoring systems. Students are responsible for securing access to appropriate technology prior to the start of the course.
Additional Device Requirement for Proctored Exams
For courses requiring an end-of-course exam with online proctoring (e.g., Post licensing courses), students must also have access to a second internet-connected device with a
camera (such as a smartphone or tablet).
● One device will be used to take the exam
● The second device will be used to monitor the testing environment during the exam session
These requirements ensure compliance with NC Real Estate Commission guidelines and help maintain the integrity of the exam process.
Student Conduct
Students are expected to maintain professional and respectful behavior in all classes.
Inappropriate conduct—as determined by the instructor or staff—may result in dismissal without recourse if it is disruptive, unprofessional, or reflects negatively on the school.
Classroom & Behavior Expectations
● Dress Code: Comfortable, but appropriate attire is expected.
● Prohibited Items: No weapons, smoking, or vaping is allowed on school premises.
Exam Procedures & Confidentiality
● Cheating or exam misconduct will be reported to the NC Real Estate Commission (NCREC).
● Exam content is strictly confidential and will not be accessible for review after completion.
● All exams must be completed within 180 days of course registration, per NCREC Rule 58H .0207(a).
NCREC Examination Rules (21 NCAC 58A .0404 & .0405)
When taking a real estate license examination, students must adhere to strict exam security regulations, including but not limited to:
Prohibited Actions:
● Cheating, receiving assistance, or using unauthorized notes.
● Communicating with anyone other than the exam supervisor.
● Using unauthorized devices (e.g., smartwatches, electronic notes).
● Bringing personal items (wallets, bags, or materials) into the exam area.
● Attempting to remove any exam materials or information.
● Failing to comply with exam supervisor instructions.
Violations May Result In:
● Immediate dismissal from the exam.
● Score invalidation and forfeiture of exam fees.
● Denial of a real estate license or disciplinary action if already licensed.
Licensing examinations are strictly confidential. No student or licensee may attempt to obtain, share, or communicate exam questions or answers. Violations may result in license denial or disciplinary action by the NC Real Estate Commission.
Cheating
If a student is discovered to be cheating in any manner, the student will be immediately dismissed, will receive a failing course grade, will not be eligible for any retake or makeup policies, and will be reported to the NC Real Estate Commission [per Commission Rule 58H .0203(h)].
Course Cancellation or Rescheduling / Refunds
Minter Real Estate Training reserves the right to cancel or reschedule any course as needed. If a course must be canceled or rescheduled, we will make every effort to provide notice at least 24 hours in advance of the scheduled start time.
In the event a course is canceled or rescheduled by the Education Provider, enrolled students will have the following options:
● Transfer to a later date or a different course offering
● Receive a full refund
● Apply the payment as a credit toward a future course
Students who wish to cancel their registration may do so and receive a full refund or request to transfer to another course if notice is given at least 24 hours before the class begins . No refunds or transfers will be issued for cancellations made less than 24 hours before the class start time.
Withdrawals and Transfers / Refunds
A student may withdraw from a course by giving written notice to the Education Provider prior to the start of the course. In such event, the student will have the following options:
Withdrawals:
● A full refund will be issued if the student withdraws at least 24 hours before the class begins.
● No refunds will be issued for withdrawals made less than 24 hours before the class start time or for no-shows.
Transfers:
● Students may transfer their registration to a different course date or delivery format (if available) at no additional cost, provided the request is made at least 24 hours prior to the original class start time.
● Transfer requests made less than 24 hours before class are not guaranteed and may be subject to denial.
Refunds:
● Refunds for eligible withdrawals will be processed using the original form of payment within 7–10 business days.
● Refunds are not available for students who begin a course but do not complete it.
All requests for withdrawals, transfers, or refunds must be submitted in writing via email to karen.minterre@gmail.com or by contacting the Education Provider, Karen Minter at 980-949-1770.
Signed Certification of Receipt must be collected by the education provider and retained in your records for at least 3 years.
CERTIFICATION OF TRUTH AND ACCURACY
I certify that the information contained in this Policies & Procedures Disclosure is true and correct and that this Education Provider will abide by the policies herein.
Karen Minter
Education Director
CERTIFICATION OF RECEIPT
I certify that I received a copy of Minter Real Estate Training’s Policies & Procedures Disclosure
prior to payment of any non-refundable course registration fee or tuition.
Full Legal Name of Prospective Student:
___________________________________________________________________________
